TERMS & CONDITIONS:
Shipping fees are non-refundable.
Flat Rate (3-5 Business Days) at $6.95 USD
Expedited Shipping is not offered at this time.
Shipping methods used are USPS at this time.
International shipping coming soon.
Our orders typically ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays). Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
It is very important to make sure that all contact information is as accurate as possible to avoid delays in processing your order. Thoroughly check your information provide a FULL first and last name, phone number, full address including apt or unit number. We do not ship to P.O Boxes at this time.
Unfortunately, due to the nature of the product and sanitary reasons, we are unable to offer refunds, returns, or exchanges. All sales are final. Glam by Cham reserves the right to refuse any returns at any time. If your package was received with damaged goods, shortages, or any discrepancies this must be reported within 24-48 hours from receipt of delivery, No Exceptions. Please note we are not responsible for lost or stolen orders. Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc.) will be the responsibility of the customer.
If there are any issues with your order after receiving, you will have 24-48 hrs to bring this issue to our attention. Please send an email with your confirmation number, pictures and let us know. No Exceptions. We do this to ensure customers are getting assistance in a timely manner.
Note: Instagram, Facebook, and/or Snap Chat is not a form of email. Phone calls are accepted but an email is still required to ensure there is proof of communication.